English for specific purpose

English For Specific Purpose

Baggage allowance and departure time

Baggage allowances

Everything you need to know about baggage allowance, in-flight meals, online check-in and managing your booking

Before you travel, please make sure you check your baggage allowance with the airline you are flying with. Airlines often change their baggage information, so it’s worth double checking before you fly.

To help you find the right luggage information, we have provided links to all the key airlines’ baggage pages. On many of the airlines’ websites you will find weight and dimension requirements as well as information about restrictions, and what to do if your luggage is delayed.

Baggage allowances are the limits imposed by airlines on luggage amounts that can be stored by passengers. Additional charges may be applied for excess baggage. With the regulations on air travel and baggage allowances changing constantly - you MUST check the most recent regulations before you take any trip or holiday. It's worth noting any differences between airlines if your journey involves multiple carriers and also the type of flight ticket you have purchased as the baggage allowance can vary. Netflights cannot be held liable for any baggage charges occurred at the airport, please check your e-ticket at the time of booking.

Example Baggage allowance on Air Canada

Air Canada

Carry-on Baggage

Liquids and Gels

Other Special Items

Carry-on Baggage

Not sure what you can bring on board with you? Take the guesswork out of packing by reviewing our carry-on guidelines.

For starters, you can bring:

·       Maximum dimensions include wheels and handles.

·       Your carry-on baggage must be light enough that you can store it in the overhead bin unassisted.

* If you’re travelling with an infant on your lap, you can bring 1 additional standard article for your child’s belongings.
Important: All carry-on baggage rules are strictly enforced. All bags that do not respect maximum sizes will need to be checked, and additional checked baggage charges may apply.

Examples of standard or personal articles (as determined by their size)

Carry-on bag, roller bag, backpack, briefcase, laptop

Sport racquet (e.g. tennis, squash, badminton), musical instrument

Cat or small dog in its carrier

Camera bag, diplomatic or consular bag

Airport shopping and duty-free purchases

Garment bag (size and weight restrictions apply)

Restricted and prohibited items

While specific restrictions apply to the transport of some items, other items cannot be brought onto the plane at all. We’ve provided a partial list on our Restricted and Prohibited Items page.

For a complete list, always refer to the Canadian Air Transport Security AuthorityExternal site which may not meet accessibility guidelines. (CATSA) website.

Star Alliance or other airline partners

If you’re travelling with another airline partner, you may be subject to the baggage policy and other rules of the airline operating the first flight in your itinerary.

Star Alliance Gold members travelling across two or more-member carriers are entitled to two carry-on baggage items. Please refer to illustrations indicated above for dimensions on Air Canada flights.

Checked Baggage

Use our checked baggage calculator to determine your free checked baggage allowance, and any additional fees should you exceed it.

Top of Form

FROM

FROM

TO

TO

Air Canada Altitude Status Air Canada Altitude Status None Super Elite 100K Elite 75K, Elite 50K, Elite 35K Prestige 25K Star Alliance Gold Star Alliance Silver

Class of service Class of service Economy Class Premium Economy Class Premium rouge Class Business Class

INFANT (0-2 YEARS) NOT OCCUPYING A SEAT (ON LAP)

INFANT/CHILD (0-11 YEARS) OCCUPYING A SEAT (WITH OWN TICKET)

View allowance

Bottom of Form

How to Pay Baggage Fees

Extra Bags and Overweight / Oversized Items

Cannabis (marijuana) for medical or recreational use

Military Personnel

Codeshare Flights/Flights with other Airlines

Packing Tips

How to Pay Baggage Fees

You can pay any applicable baggage fees when you check in for your flight:

• online;
• on your mobile device,
• at the airport using one of our self-service check-in kiosks
• at an Air Canada check-in counter

Note: For transactions conducted outside Canada, baggage fees will be charged in the local currency of the country in which the transaction occurs.

Baggage fees are not refundable if your bags are delayed.

Cash Payments Not Accepted at Some Airports

Please note that cash payments are not accepted at:

Air Canada airport counters in the United States

Air Canada counters located at the following Canadian airports:

• Calgary (YYC)
• Edmonton (YEG)
• Fort McMurray (YMM)
• Halifax (YHZ)
• Montréal (YUL)
• Ottawa (YOW)
• Quebec City (YQB)
• Saskatoon (YXE)
• St. John’s (YYT)
• Vancouver (YVR)
• Victoria (YYJ)
• Toronto Island (YTZ)
• Winnipeg (YWG)

Customers have the option of paying tickets as well as baggage and other fees with any major credit or debit card.

Delayed or Damaged Baggage

• Delayed Baggage
• Damaged Baggage

We do our very best to make sure your bags arrive with you to your destination. But sometimes things don’t go as planned. The information below tells you what you need to know, and will also help answer some of the questions you may have.

If you’ve already completed an incident report and have a File Reference Number, you can:

Access the WorldTracer website

If your bags have been delayed

If you can’t locate your checked baggage upon arrival, you'll need to notify a representative of the airline with which your flight terminates. Here’s an example of what we mean.

If you've arrived on an Air Canada, Air Canada Express or Air Canada Rouge flight, it’s important that you notify an agent at the Air Canada or Air Canada Express Baggage Service Counter immediately upon arrival at the airport to accelerate baggage tracing.

The agent will ask you to provide your contact information as well as a detailed description of your baggage in order to prepare an incident report. You will then receive:

·       a delayed baggage card (which explains the baggage recovery process) and

·       a File Reference Number made up of five letters and five numbers that you'll use to:

Check the status of your delayed baggage online with WorldTracer ,

Request information when contacting the Central Baggage Office Call Centre at 1 888 689-BAGS (2247) - Toll free, 24 hours a day, 7 days a week.

Important: If there’s more than one airline on your itinerary, or if you’re arriving on an international flight, locating your bags may take longer than normal, due to flight duration, connection times, frequency of flights, or Customs and Immigration procedures at the various connection points, as well as at the final destination airport.

If your bags are still missing after five days

In the unlikely event that the airport Baggage Service Counter can’t locate your delayed baggage within five days, our Central Baggage Tracing will take over. To assist you, we ask that you to complete the Baggage Tracing webformExternal site which may not meet accessibility guidelines..

This form must be submitted within 21 days from the date of your arrival.

When we locate your bags

Once we've located your baggage and ensured it reaches its destination airport, it will be delivered to you via our contracted carrier in the area or FedEx.

Insurance and Baggage Liability Limitations

In the unlikely event that we are unable to locate your baggage, a final resolution will be made in accordance with our applicable Tariffs, Conditions of Carriage and with the applicable international convention (i.e. Warsaw or Montreal) and forwarded to you by Canada Post.

You are advised to keep valuables, important documents and money either on your person or in your carry-on baggage. Please also ensure that your belongings are packed suitably and when required, in hard-shell cases.

While we will make every attempt to ensure your baggage is handled with care, please note that liability for the loss of, damage to, or delay in the delivery of baggage is limited under the terms and conditions of Air Canada's Conditions of Carriage unless a higher value is declared in advance and additional charges associated with the higher value are paid.

Please also read Air Canada’s Limits of Liability.

You may request your reimbursement by completing our Interim Expenses WebformExternal site which may not meet accessibility guidelines. and providing Air Canada Baggage Claims (see contact information below) with the following documents within 21 days from the date on which you received your bag:

• All original receipts
• Your WorldTracer File Reference Number (Incident Report Number)
• Flight information and passenger names
• Baggage tags and boarding passes

To Contact Baggage Services

To ensure your baggage issue is processed in a timely manner, please complete and submit the appropriate webform available at: Let Us KnowExternal site which may not meet accessibility guidelines. Alternatively, you may reach us through the following channels.

Within North America:

Air Canada Baggage Claims
Air Canada ZIP 1116
P.O. Box 8000, station Airport
Dorval, Quebec
H4Y 1C3

Phone: 1 888 689-BAGS (2247) – Toll free, 24 hours a day, 7 days a week
Fax: 514-422-2900
Toll-free fax: 1 800 237-3563

Outside North America:

Visit our Contact Us - International page.

Choose your country/region from the drop-down menu.

Call the number for your country/region’s baggage services office.

Worldwide (Star Alliance Partners):

Visit Star Alliance for a list of our partner airlines.

Garuda Indonesia Baggage Allowance

Flight Route	Seat Class	Cabin Baggage	Check-in Baggage
All routes	Economy Class	Max. 7 kg (Dimension: 56 x 36 x 23 cm)	Max. 20 kg
	Business Class		Max. 30 kg
	First Class		Max. 40 kg
Flights to/from Japan	Economy Class		Max. 46 kg
	Business Class		Max. 64 kg
	First Class
Flight to/from America	Economy Class		2 pcs (max. 23 kg/pc) (Dimension: max. 158 cm)
	Business Class		2 pcs (max. 32 kg/pc) (Dimension: max. 158 cm)

Garuda Indonesia Passenger Policy

Infant Passenger Policy (0-2 Years Old)

• Infants younger than 7 days old are not recommended to travel with Garuda Indonesia.
• Premature infants may be allowed onboard as long as the parent has completed and submit the Medical Information Form (MEDIF) to Garuda Indonesia.
• Infants must be accompanied by an adult passenger to nurse them on their laps. The companion must be on the same flight, same class, and same destination with the infant.
• Infants are allowed to use a baby bassinet provided by Garuda Indonesia onboard. However, the accompanying adult passenger must hold the infant on the lap during take off, landing, or during turbulence.
• Garuda Indonesia’s cabin crew will assist the passenger to install a special seatbelt on the infant.
• Most airport authorities (airport security, immigration, etc.) allow passengers to bring their infant’s formula onboard as long as it’s in the proper amount. Passenger must show the formula to the security officer during security check.
• Passengers are not allowed to carry baby stroller onboard. Baby strollers must be put in the plane’s compartment as checked baggage. However, passengers can still use their baby stroller to the boarding gate.

Child Passenger Policy (2-12 Years Old)

·       Children younger than 7 years old are not permitted to travel alone and must be accompanied by the parent or a guardian.

·       Children aged 7 to 12 years are permitted to travel alone, except for the flights that require transit.

·       Children aged 7 to 12 years traveling alone are classified as Unaccompanied Minors (UM).

·       Parents or guardians must submit all documents needed for the child’s flight, such as travel document, passport, medical certificate, visa, etc. at check-in.

·       Garuda Indonesia’s ground crew will accompany UM passenger through immigration, security control, and to the boarding gate.

·       After the plan lands, Garuda Indonesia’s cabin crew will hand over the UM passenger to the ground crew, who will escort them through the arrival process until they meet with the person appointed to pick them up at the airport.

Pregnant Passenger Policy

• Pregnant passengers are required to inform the airline about their condition.
• Passengers within their 32 weeks of pregnancy must complete a statement letter (FOI) from Garuda Indonesia.
• Passengers within their 32 to 36 weeks of pregnancy are required to obtain a permission from the doctor in Garuda Sentra Media (GSM) if there is complication in their pregnancy. The permission must consist of Medical Information Form (MEDIF) Part 1, and 2, as well as the FOI.
• Passengers beyond their 36 weeks of pregnancy are not recommended to travel with Garuda Indonesia.

Disabled Passenger Policy

• For safety reasons, passengers may need to obtain approval from Garuda Indonesia if they need to use electrical/electronic medical equipment on board by informing Garuda Indonesia crew prior to the flight.
• Garuda Indonesia may require passengers to turn their medical equipment off if it is suspected to cause interference to the aircraft systems.
• Passengers with special needs should be familiar with their own medical equipment and are required to know how to operate them as Garuda Indonesia’s cabin crew are not trained to operate them.
• During booking, passengers are required to inform the airline if they will carry medical equipments onboard.
• Passengers may also need Medical Clearance issued by Garuda Sentra Medika, containing health statement from the appointed doctor or flight surgeon.

Garuda Indonesia Check-in Policy

Garuda Indonesia Check-in Time

Please find the check-in time for all Garuda Indonesia flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route	Recommended Check-in Time	Check-in Time Limit
Domestic	1 hour before departure	45 minutes before departure
International	2 hours before departure	1 hour before departure

Garuda Indonesia Online Check-in

Online check-in is also available for Garuda Indonesia flights. Please follow the steps below.

1. Go to Garuda Indonesia web check-in page
2. Enter your booking code, or other booking details, as instructed
3. Complete your check-in details
4. Save and/or print your boarding pass

Garuda Indonesia Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Garuda Indonesia Refund Policy for a complete information on refund. 

How to Refund

Garuda Indonesia Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to Garuda Indonesia Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Garuda Indonesia directly to reschedule. 

How to Reschedule

Easy Reschedule for Flight

No more chasing after the airline. Changing your flight is only a matter of a few clicks. Easy Reschedule ultimately saves your time!

How It Works

Questions & Answers

Terms & Conditions

Go to My Booking

Log in to your Traveloka account. In your account dashboard, select the My Booking submenu.

Click on Reschedule

In the booking you want to change, click on Details, then click on Reschedule.

Choose a new flight schedule

Choose a new travel date, then book your new flight.

Wait for price confirmation

A price confirmation will be sent via email or push notification, with a link to proceed to payment.

Proceed with payment

Total price includes Reschedule Fee and Airline Fees.

Receive new e-ticket

Once the process is completed, your new e-ticket will be sent to your email and Traveloka App.

What is refund?

Refund is an amount of money you will receive after cancelling any refundable flight/hotel bookings you have made using Traveloka. Once a refund request has been submitted, it cannot be cancelled.

How to request a refund?

You can request a refund in four simple steps using your Traveloka account:

Log In

Log in to your Traveloka account. If you don’t have a Traveloka account yet, sign up now using the same email address you used in your booking.

Go to My Booking

In your account dashboard, select the My Booking submenu.

Check Your Booking Details

Select the booking you want to refund, then click on Detail.

Fill in the Refund Form

In your booking details, click on the Refund button. Fill in the refund form and follow the instructions.

Departure Time

Picture Example Detail Departure of Garuda Indonesia

Picture Example Detail Departure of Airline Worldwide

Picture Example Detail Departure of Airline Worldwide

 

Picture Example Detail Departure of Airline Worldwide

Essential Airport English Vocabulary Words

.

Airline (N)
The airline or carrier you fly with is the name of the company that owns the airplane e.g. Singapore Airlines, British Airways.

I need to book a flight to Berlin next week. Which airline do you suggest I fly with?
The cheapest airline that flies to Germany is Lufthansa. It’s a German carrier.

Arrivals (N)
When your plane arrives at the airport, your family and friends will meet you at arrivals.

Jane, I’ll meet you in the arrivals lounge. I’ll be holding a sign to tell you I’m looking for you.

Board (V)
To board (a plane) means to go onto it.
All passengers on Belle Air flight 2216 must go to the gate. The plane will begin boarding in 10 minutes.

Boarding pass (N) 
After you have notified the airline you are at the airport and you’ve checked your luggage, you will be given a boarding pass that shows you where the plane will be boarding and it will also show your seat number.

Sir, this is your boarding pass. You will be boarding at gate 22 at 6.35.

Boarding time (N) 
Your boarding time is the time that people will be allowed to start entering the plane.

Boarding time was changed due to a technical problem. We would like to apologize for the delay.

Book (a ticket) (V) 
When you book a ticket it means that you have reserved your place and paid for it.

Hi, how can I help you?
I’d like to book a return ticket to Paris, please.

Business class (N)
Business class is the area where people who are traveling for business purposes sit. It’s towards the front of the plane and the tickets are more expensive than normal tickets.

We’d like to invite all our passengers flying in business class to start boarding.

Carry on (luggage) (N) 
Your carry on luggage is the small piece of hand luggage that you are allowed to take with you onto the plane. These bags usually have to be a certain size and weigh less than 8kg.

I’m sorry, but your carry on is too heavy. You will have to check it.

 
Check in (V/N) 
When you check in, you notify the airline you have arrived at the airport. They will take your suitcase and give you a boarding pass. The area where you do this action is also called check-in.

How many passengers are checking in with you?
It’s a large school group. We have 45 people in our party (group).

Conveyor belt/carousel/baggage claim (N)
When your plane arrives, your bags and suitcases come out on the moving conveyor belt. Another word that you might hear for this is a carousel or baggage claim.

All passengers arriving from New York can pick up their luggage from carousel 4.

Customs (N)
Before you’re allowed to enter the country, you must go through customs where you will be met by a customs officer. Here they will check if you’re bringing anything illegal into the country such as firearms (guns), drugs or too much money and they will ask you if you “have anything to declare?” If you’re not carrying anything that is forbidden, you should answer “no.”

Delayed (Adj)
If your flight has been delayed, it means that it’s late. Maybe it has been delayed because of bad weather, too much air traffic, or technical problems.

Ladies and gentlemen, this is an announcement that flight NZ245 has been delayed. Your new departure time is 2.25.

Departures (N) 
When you are leaving to go on a trip, you will need to go to the departures lounge where you will wait to board your flight.

All passengers flying to Istanbul are kindly requested to go to the departures lounge.

Economy class (N) 
Most people who travel by plane travel in economy class because the price is much cheaper.

I’d like to book an economy class ticket to Rome next Friday.
Would you like to make it return or one-way?
A return ticket. I’d like to come back the following Friday.
Okay then, for one week?

First class (N)
First class is the most expensive area of the plane. There is a lot of space to move. The seats are bigger and the service is better.

Next time I want to fly first class.
Why? It’s so expensive!
I’m just too tall. I have no leg room in economy.

Fragile (Adj) 

Sometimes we carry things that are delicate or easily broken when we travel. A way of letting the people handling our suitcases know is to mark it with a sticker saying fragile. This will show them that they need to be a little more careful with your stuff.

Gate (N)
In the departures lounge there are a number of different gates (doors) that lead to different flights.

Can you tell me where flight AZ672 to New York departs from, please?
Yes, it leaves from gate A27.

Identification (N) 
Your identification (also known as “ID”) is your official document that you need to ensure you are who you say you are. When flying, the ID you’re required to carry is your passport.

I’d like to book a flight to New Jersey for tomorrow.
Certainly, can I see your ID please?

Liquids (N) 
Liquids are anything that is not solid or gas, such as a bottle of water or perfume. All airports do not allow passengers to travel with more than 100ml of liquids. All liquids you do carry on the plane must be put in a plastic bag.

Are you traveling with any liquids?
Yes, I have this deodorant. 
I’m sorry, but that is too big. Each container must not exceed (go over) 100ml.

Long-haul flight (N) 
A flight that travels a long distance in one go for example a long-haul flight would be flying from New York to Sydney.

I really don’t like long-haul flights and wished we had a stopover somewhere, but we really need to get back on that day and we don’t have time.

On time (Adj)
When you are traveling and you want to check the status of your flight you can look at the departures board. Here you will see all your flight information and if it says that your flight number is on time then the plane will depart at the right time.

One-way (ticket) (N)
If you ask for a one-way ticket it means that you do not want to return to your destination. The opposite of a one-way ticket is a return ticket. If you want to purchase both, that’s called a round-trip ticket.

Hi, I’d like to book a one-way ticket to Hong Kong.
What’s your purpose (reason) for traveling? 
We’re emigrating (moving for a new life) there.

Oversized baggage/Overweight baggage (N) 
Each passenger is only allowed to have one suitcase that weighs 20kg or less. If they have a big piece that you want to send or something that is too heavy, the people at check in will charge you more money.

I’m sorry madam, but your bag is overweight.
By how many kilos? 
Two. 
One minute, let me just take a few things out.

Stopover (N)
If you are traveling on a long-haul flight, you usually have to have a short stop in another country first. This stop is called a stopover or a layover.

If you’re traveling from Europe to Australia, it’s recommended that you have a stopover either in Los Angeles or Dubai because the flight is very long otherwise.

Travel agent (N)
A travel agent is a person who will help you to organize your travel plans and book your flights.

I tried looking for a flight online, but I couldn’t book it with my credit card.
You should visit the travel agent in the mall, she is very good and they have great offers.

Visa (N) 
A visa is a special document that gives you permission to enter a country. Some countries have strict laws and depending where you’re from, you may need to obtain (get) a visa.

Could you tell me if a person from Albania needs a visa to travel to Italy?
How long are you going for? 
3 weeks. 
No, you don’t require (need) a visa. Albanian citizens can travel up to 3 months without a visa to any EU country.

Helpful Tips Luggage/baggage vs. suitcase/bag

A common mistake among non-English speakers is the difference between luggage and bag.

The word bag is countable, which means we can say many bags or 3 bagswhereas luggage is uncountable and it can mean either one bag or many. If you want to make the word luggage plural, you would add the phrase‘pieces of…’ in front of it.

How many pieces of luggage do you want to check in today sir?
2 pieces. Okay, that’s fine.

If we want to wish someone a good flight or journey in English, we can also use the French phrase “Bon voyage.”

Traveling by plane can be really exciting, especially if you’re heading to a place where you’ve never been before, but at the same time it can get really stressful too, especially if you have problems understanding the English that’s used at the airport. Do yourself a favor and learn some of these essential words to help make your travel experience an enjoyable one. When you arrive in your new country, make sure you speak as much English as possible to practice, and don’t forget to take lots of cool photos.

Terms in this set (25)

Suitcase

A large case that you use to carry your clothing and belongings when you are traveling

Backpack

A bag carried by a strap on your back or shoulder

Luggage allowance

The baggage allowance is the amount of checked baggage or hand/carry-on luggage the company will allow per passenger

Guidebook

A book that gives visitors information about a particular place

Map

A picture that shows the location of things or places

Camera case

An optical device consisting of a lens system set in a light-proof construction inside which a light-sensitive film or plate can be positioned

Money belt

A belt with a pouch for carrying money

Sunscreen

A cream or lotion that filters out some UV rays

Insect repellent

A substance that deters insects from approaching or settling

First- aid kit

A small box containing items such as bandages, plasters, and antiseptic wipes for use in giving help to a sick or injured person until full medical treatment is available

Toiletries

Personal care products used in grooming

Tent

A shelter made of cloth, supported by one or more poles.

Passport

A legal document issued by a state that identifies a person as a citizen of that state

Sunglasses

Hides your eyes and shouldn't be worn in an interview

Sleeping bag

A warm lined padded bag to sleep in, especially when camping.

Take a break

To stop working, to rest or relax for a short time

Travel on bussiness

To travel for reasons of work or for your job

Book your flight

To reserve your ticket of your destination travel

Make hotel reservations

To reserve the hotel that you're will to stay in your travel

Hire a car

To rent a car in the place you are, for move in that site

Check the weather forecast

To consult the weather that it is going to do

Go for a long weekend

To travel a place during so many days

Take a tour

To do a guide visit in place that you want

Go sightseeing

To visit interesting places, especially by people on holiday

Book tickets online

To buy your travel tickets in your mobile, computer, or other item with Internet

Dialogue

Luggage Limits

1.

A: I don't know how much luggage I can take on the plane with me.

B: You need to look up each individual airline online to get their restrictions.

A: I just wonder what the general rules are.

B: In the United States, if you fly economy on a domestic flight, you usually have to pay for checked baggage.

A: What about international flights?

B: On international flights, you usually have a two-bag limit with weight restrictions.

A: What about carry-on bags?

B: All airlines will allow you to bring one small carry-on that will fit under the seat. Sometimes you can also bring a purse or handbag.

A: Do you have any words of wisdom for travelers in regard to luggage?

B: Keep it light in regard to what you pack. Figure out what you absolutely need and leave the rest at home.

2.

A: I am getting packed for my vacation and don't know what the luggage restrictions are.

B: You could call the airline that you will be flying, and they can tell you what you can bring.

A: I just need to know what most of the airlines have decided to do.

B: Unless you fly on a discount carrier, you usually have to pay a fee for checked baggage if you fly economy.

A: Do I also have to pay on an international flight?

B: Some international airlines charge a fee for extra bags or weight but allow you a free bag.

A: How much carry-on luggage may I bring?

B: You may bring a carry-on piece of luggage, and usually you can bring a handbag also.

A: What overall suggestions do you have regarding travelers and luggage?

B: Do not bring anything on a trip that you don't really need. Think of it as leaving space for anything that you might want to purchase along the way!

3.

A: I heard that the airlines are changing the luggage restrictions, and I need to find out what they are.

B: There are online sites that list the general restrictions of the airlines.

A: Because I fly a lot, I need to pack in a way that will be suitable for most airlines.

B: Except for the discount carriers, you almost always have to pay a fee for checked baggage if you fly economy within the U.S.

A: Do they charge a fee for baggage on an international flight?

B: Almost all international carriers charge for excessive luggage. You are limited in weight and size.

A: Is carry-on luggage allowed?

B: You are restricted in what you may carry on. You almost always can bring one small piece for free.

A: What do you think is the most important thing to remember when packing for a trip?

B: Pack lightly! You don't want to haul around or pay fees on things that aren't essential.

Carry-on Luggage

1.

A: I haven't traveled much and need to know what I can carry in my luggage.

B: There are different considerations. You have to consider airline rules and rules for customs.

A: How do I find out about each country's Customs regulations?

B: You can go to a website for the particular country you are interested in.

A: Is there anything that I should keep in mind for all countries?

B: Do not ever lie about what you are carrying in your luggage. If you get caught, there is a major fine just for lying.

A: How about regulations for what you can carry on an airline?

B: The Internet is a good source for special regulations for particular airports and airlines.

A: I heard that I can't bring my own bottled water on the plane.

B: You can buy water at the airport once you pass luggage inspection.

2.

A: What can I carry in my luggage when I travel on an airline trip?

B: When you fly, you need to think about what you can carry onboard and what you can take into a particular country.

A: Where can I go to find out about Customs regulations?

B: Just Google the country you are interested in with these keywords: Customs and restrictions.

A: Are there any general rules for all countries?

B: Always answer all questions accurately. If you get caught omitting anything, you will be fined and possibly detained.

A: What about airline regulations for the contents of your luggage?

B: If you go to a website for a particular airport or airline, you can get specific information.

A: Is it true that I can't even bring my own water with me?

B: You can bring an empty bottle with you if you like and fill it up once you pass inspection.

3.

A: How can I find out what I can carry in my luggage on an airline flight?

B: You have to think about Customs regulations and airline regulations.

A: What is the best place to get information about the Customs regulations for a country?

B: It is easier to go online, but if you can't do that, you can write the Customs Office for the country you are interested in.

A: What is the most important thing I should keep in mind as far as Customs is concerned?

B: Always be honest in declaring everything you are carrying. Otherwise, you can be fined for not declaring everything.

A: How do you find out what you can carry in your luggage for a particular airline?

B: You can always call the airline you are flying, and they can give you specific information.

A: Can I at least bring my own bottled water with me?

B: You can't bring your own water. You must buy it at the airport.

Contoh pertanyaan dan kalimat yang sering diucapkan di bandara:

Jadwal penerbangan (flight schedule)

You         :        When will flight number B001 from Bandung arrive? (Kapan penerbangan nomor B001 dari Bandung akan tiba?)

Officer    :        ……………………………………………………………………………………..

You         :        When will flight C001 to Jakarta depart? (Kapan penerbangan C001 ke Jakarta

                        berangkat?)

Officer    :   ……………………………………………………………………………………..

Terminal

Terminal di bandara adalah bangunan tempat penumpang bisa menggunakan fasilitas yang memungkinkan mereka untuk menaiki atau meninggalkan pesawat.

Officer     :      At which Terminal will your flight depart? (Di Terminal mana penerbanganmu

 akan berangkat?)

You          : ……………………………………………………………………………………

Barang bawaan, bagasi (luggage)

Officer    :       May I see your passport and flight tickets? (Bolehkah saya meminta passport dan

                        tiket penerbangan Anda?)

How much luggage do you have? (Berapa tempat barang bawaan yang Anda

bawa?)

You         : ……………………………………………………………………………………..

Officer     :      Please put you check in baggage in that conveyor belt. (Taruh tas koper Anda di

                        ban berjalan)

Please tie this baggage tags for your handbag. (Tolong ikatkan penanda ini di tas tangan Anda)

I’m sorry to inform that your luggage has exceeded the weight limit. (Mohon maaf, berat bawaan Anda melebihi batas bobot yang diperbolehkan)

You          :    ……………………………………………………………………………………..

Officer    :       You can take some time to rearrange your luggage or pay the fine. (Anda bisa

                        kembali mengatur bawaan Anda atau membayar denda)

You         : ……………………………………………………………………………………………..

Officer     :      Is this your luggage? (Apakah ini barang bawaan Anda?)

Pemeriksaan keamanan (going through security)

Officer      :      Please put your bag on the conveyor belt and smaller objects on the tray. (Tolong

 taruh tas Anda di atas ban berjalan dan untuk barang-barang kecil ditaruh di atas

nampan)

Please take any electronic devices from your bag. (Tolong keluarkan perangkat   elektronik dari dalam tas Anda)

Please take off your hat and belt. (Tolong lepas topi dan ikat pinggang Anda)

Please step through the metal detector (scanner). (Tolong berjalan melewati detektor logam)

Please raise your arm. (Tolong angkat tangan Anda)

Please step to the side (Biasanya ditanyakan apabila perlu adanya pemeriksaan lebih lanjut). (Tolong jalan ke pinggir sini)

Pengumuman di bandara (announcement)

Officer   :        Flight number A001 is now boarding. (Artinya penerbangan nomor A001 akan

                        berangkat dan penumpang sudah bisa masuk ke dalam pesawat.)

All passengers please board to gate A1. (Semua penumpang dimohon untuk

menuju gate A1 untuk naik ke pesawat.)                  

This is the final boarding call for flight A001 to Jakarta. Mr Tom please proceed to gate A1 immediately. (Pengumuman ini merupakan panggilan terakhir untuk penumpang penerbangan A001 tujuan Jakarta. Penumpang yang belum masuk, yaitu Tom, dimohon untuk segera masuk melalui gate A1.)

Attention to all passengers of flight A001 to Jakarta. The departure gate has been changed. All passengers please board through gate A2. (Pengumuman mengenai perubahan gate untuk penerbangan A001 ke Jakarta.)

Imigrasi (Imigration)

Officer     :      Can I see your passport? (Boleh saya lihat passport Anda?)

Are you here for a holiday or for business? (Apakah Anda disini untuk berlibur atau untuk urusan pekerjaan?)

Tom         : ………………………………………………………………………………………

Officer      :      How long do you plan to stay here? (Berapa lama Anda rencananya akan tinggal

                        di sini?)

Tom         : …………………………………………………………………………………….

Officer      :      Where will you stay here? (Di mana Anda akan tinggal di sini?

I will stay at X hotel near this airport. (Saya akan tinggal di hotel X dekat bandara ini)

Keys (Kunci Jawaban Pertanyaan diatas)

Jadwal penerbangan (flight schedule)

Officer   :         Flight number B001 from Bandung will arrive in one hour. (Penerbangan nomor                             B001 dari Bandung akan tiba satu jam lagi)

Officer   :        Flight C001 to Jakarta will depart at 3 pm. (Penerbangan C001 ke Jakarta akan

                        berangkat pukul 3 sore)

Terminal

You         :        At Terminal 3. (Di Terminal 3)

                        Where is Terminal 3? (Di mana letak Terminal 3?)

           

Can you tell me the direction to gate number 11? (Bisakah Anda mengarahkan

                        Saya ke gatenomor 11?)

Barang bawaan, bagasi (luggage)

You    : I have one for check in and one handbag. (Saya membawa satu koper untuk

                        dimasukkan ke bagasi dan satu tas tangan untuk dibawa ke kabin)

You     :            Can you tell me what can I do? (Dapatkah Anda memberi tahu apa yang

                        sebaiknya Saya lakukan?)

You    :             Okay, I will rearrange my luggage. (Baik, Saya akan kembali mengatur bawaan

                        Saya)

Okay, I will pay the fine. How much is the fine per kilogram? (Baik, saya akan membayar denda. Berapa yang harus dibayarkan per kilogram?)

Pengumuman di bandara (announcement)

Tom  :              I am here for a holiday. (Saya di sini untuk berlibur)

I am here for a business meeting. (Saya di sini untuk pertemuan berkaitan dengan pekerjaan)

Tom  :              I am going to stay for one week. (Saya akan tinggal selama satu minggu)